We collect information during the online registration process and, in doing so, acknowledge our responsibilities in ensuring your privacy.
This policy details how we collect this information, how we use it and the steps we take to protect it.
How we collect information:
We collect information during the online registration process. This information includes:
Your name
Your email address
Your postal address
Your telephone number
A password chosen by you allowing you access to your account
We may also log your IP address.
In addition we use HSBC Secure ePayments to process credit and debit card transactions. This is done through their own system and they
collect information such as credit/debit card details and billing address in order to process your payment.
All credit card details are held by HSBC Secure ePayments - The Bottle Bank will not hold any card details for transactions placed on our website.
How we use this information:
The information we collect is used in two ways:
To allow us to process your order and contact you regarding your order
To contact you through our newsletter (we will only do this if you have given permission).
Steps we take to protect your information:
We do not pass your information to third parties, except as detailed in this policy. The only exception to this is for the purposes of processing your order where the following may apply:
If you have chosen delivery by courier, your name and address will be passed to the courier firm.
Credit and debit card transactions are processed by HSBC Secure ePayments and transaction details are passed to them for the purpose
of processing the transaction. HSBC Secure ePayments uses Secure Socket Layers (SSL) to encrypt data transferred between our system and theirs.
Deleting your information:
All information held is with your consent – in registering your details you give us permission to hold your information and to use it for the purposes
outlined above. You may change details held by us in the "My Account" section of our website.
Should you no longer wish for us to hold your information, please contact us and your details will be deleted.
You may contact us by email, telephone on 01326 218 319 or write to us at:
The Bottle Bank
2 Tidemill House
Discovery Quay
Falmouth
TR11 3XP
Google Analytics:
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. |
